Neville Perry – Medium

Neville Perry

3 Followers

Let's go BIG: Customer Relationship Management (CRM) and how it works or doesn’t…

While opening one of my favourite social media channels in the morning to check the news and (mostly) see whose birthday it is, an…

Dec 5, 2022

Let's go BIG: Customer Relationship Management (CRM) and how it works or doesn’t…

Dec 5, 2022

The IVR Diaries

Is there a doctor in the house?

Nov 21, 2022

Nov 21, 2022

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Interactive Voice Response (IVR)

If you would like to speak to a human press #1, if you want to not speak to a robot press #2, if you want your life back please hang up

Nov 8, 2022

Nov 8, 2022

Please HOLD, your interaction in the Metaverse is important to us!

Orchestrating Customer eXperience

Nov 4, 2022

Please HOLD, your interaction in the Metaverse is important to us!

Nov 4, 2022