Let's go BIG: Customer Relationship Management (CRM) and how it works or doesn’t…While opening one of my favourite social media channels in the morning to check the news and (mostly) see whose birthday it is, an…Dec 5, 2022Dec 5, 2022
Interactive Voice Response (IVR)If you would like to speak to a human press #1, if you want to not speak to a robot press #2, if you want your life back please hang upNov 8, 2022Nov 8, 2022
Please HOLD, your interaction in the Metaverse is important to us!Orchestrating Customer eXperienceNov 4, 2022Nov 4, 2022